During my visits to clients and prospects this week, the importance of educating oneself has being hugely reinforced. Unfortunately, more than one person I’ve spoken to this week has told me about an unfortunate experience when outsourcing a marketing function to an marketing agency or consultant (not SMEketing though!!!). This is why it’s so important to educate yourself in the basics of what you want to outsource. If you want to employ a marketing agency or a marketing consultant to manage your search engine optimisation (SEO), Google Adword (PPC), or design a website, you must educate yourself on the foundation prinicples of these marketing activities. Only then are you in a position where you can question the marketing agency; for example, if you don’t know what is involved in creating and managing a small business website, how do you know if you’re being spun a yarn?

Another example is SEO; just type “SEO basics” into Google and millions of entries come up. Even 30 minutes spent browsing these articles is time well spent. That way, when you talk to your marketing agency, you will understand the jargon (although a good agency will not try to confuse you by using terms and jargon that you won’t understand). You’ll also know if the agency or marketing consultant is implementing unethical tactics – something which is vitally important, especially when dealing with SEO.

So this is the lesson for the week – educate, educate, educate. I’m not suggesting you go out and buy loads of books on various marketing strategies or spend hours crawling the internet for information. But by arming yourself with a basic level of knowledge, when you’re talking to an ‘expert’, you’ll be in a better position to decide if they are really an ‘expert’ at all. Outsourcing marketing activies can can be a vital part of your small business strategy, but it can become very expensive if you’re dealing with an agency or consultant who is willing to take your money and run because you don’t know better!