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Reputation Management:How to monitor your brand online

Posted in: Public Relations|March 15, 2010No Comments

The last post discussed why online brand reputation management is important. This post will explain how you can monitor the web for mentions of your brand. This excellent 21 step by step guide was taken from ronnestam.com and his post on 21 Steps on How to Monitor Your Brand Online and Keep Track of the [...]

Benefits of Entering Awards

Posted in: Public Relations, Search Engine Optimisation (SEO)|February 16, 2010No Comments

There are many awards out there you can enter. Awards for enterprising businesses owners, awards specific to your industry, green awards, local involvement awards… with a bit of research you can find a host of awards that your company can enter. Some are free and some involve a small cost. But why should you take [...]

Small Business Customer Service – A Lesson from O2 and the new iPhone 3G S

Posted in: Branding & Corporate Identity, Public Relations|June 9, 2009No Comments

This week’s blog topic is all about O2 and the new iPhone 3G S (current model is iPhone 3G, new model 3G S). Apple unveiled the new iPhone 3G S at yesterday’s annual Worldwide Developers Conference (WWDC) in San Francisco. Rumors of a new iPhone have been whirling around for months and months, so this [...]

Twitter Success Stories – Will yours be one of them?

Posted in: Social Media Marketing|April 14, 20091 Comment

Heard of a little thing called Twitter? I hope so! At SMEketing in Hampshire, not a day goes past where we don’t read some kind of article on it. They’re not always positive articles – like most success stories, there are people who love it, and people who loathe it. But at the end of [...]